Reservations & Cancellation Policy
- Reservation Acceptance Period
- Reservations can be made up to 60 days prior to the desired date (starting at midnight).
- Reservation Period and Deadline
- Reservations can be made up until 11:59pm the day before.
- Changes to reservations
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Please cancel online and make a new reservation.
If you are unable to reschedule, please contact us by phone. - Reservation Confirmation and Cancellation
- To confirm or cancel your reservation, please click here.
- Cancellation Deadline
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Please complete the cancellation procedure by 11:59pm on the day before the date of use via the URL in the reservation completion email or the "Reservations & Cancellation Policy" page on our website.
Cancellations cannot be made on the day. - Cancellation Policy
- If there is a cancellation on the day or a reduction in the number of people, a 100% cancellation fee will be charged.